Recovery Radar flagship workflow
ABA cancellation recovery is the work of turning a cancelled session back into delivered care, and it counts only once the hour is delivered. The family cancels in their own app, the hour becomes a makeup offer, a technician claims it because they chose to, and the family approves with one yes. Recovery Radar is the workflow inside Infinite Suite OS that runs that sequence beside the EMR you already use.
Built for: ABA owners, COOs, operations leaders, schedulers and clinical leaders who need to know what happens after a scheduled hour is interrupted.
Strong fit
Important limits
How the workflow should operate
A caregiver cancellation or RBT callout becomes one traceable hour-at-risk record rather than another disconnected message.
The workflow keeps family availability, timing, staff familiarity, drive time, authorization context and declared capacity distinct.
The system can present voluntary staff opportunities, makeup windows or other configured paths while preserving human review.
A theoretical match, staff claim or scheduled makeup does not count as recovered care until the session is actually delivered.
What becomes visible
See the volume and age of interrupted care instead of relying on memory or scattered cancellation notes.
Distinguish identified, offered, accepted, scheduled and delivered hours so bottlenecks become measurable.
Surface the cases that require clinical, authorization, wage, continuity or caregiver review.
Compare locations and operating patterns without calling an opportunity a success before it becomes completed care.
Product proof with boundaries
Open the sample clinic without a password and follow an interrupted hour through the Recovery Waterfall. The demo is a working product environment, but it is not a production clinic deployment and it contains no real patient data.
Buyer questions
No forced migration is required. Established providers can begin beside the current EMR while billing and claims remain there. The wider Infinite Suite OS direction can grow into the primary operating platform as production capabilities and integrations are proven.
No. Availability is only one variable. Staff choice, continuity, declared capacity, caregiver agreement, timing, authorization context and qualified review may all affect whether a path is appropriate.
The workflow separates hours that were identified, offered, accepted, scheduled and delivered. A completed session is the meaningful outcome; a possible match is not counted as recovered care.
No. The public sample clinic uses fictional data and requires no PHI.
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